Order Procedure - Sadman Shop

Thank you for choosing Sadman Shop for your technology needs. To ensure a smooth and seamless shopping experience, please follow the steps below to place an order with us:

1. Browse Our Website

   • Visit our website at sadmanshop.com.
   • Use the search bar or navigation menus to explore our wide range of products, including laptops, desktops, accessories, and more.
   • Click on a product to view detailed information, specifications, and images.

2. Select the Product

   • Once you have chosen a product, select the quantity and any options (such as color, size, or model) if applicable.
   • Click the "Add to Cart" button to include the product in your shopping cart.

3. Review Your Cart

   • After adding products to your cart, click on the shopping cart icon at the top-right corner of the website.
   • Review your selected items, quantities, and prices.
   • Make any necessary changes, such as adjusting quantities or removing items.
   • Click "Proceed to Checkout" when you are ready to finalize your order.

4. Provide Shipping Information

   • If you are a new customer, you will need to create an account or proceed as a guest.
   • If you are a returning customer, log in with your email and password.
   • Enter your shipping address details accurately, including the city, area, and contact number for delivery.

5. Select a Delivery Option

   • Choose your preferred delivery method from the available options, such as Standard Delivery or Express Delivery.
   • Delivery charges, if applicable, will be displayed based on the location and product specifications.
   • If you prefer, you can also opt for store pickup from one of our stores.

6. Payment Method

   • Select a payment method:
     • Cash on Delivery (COD): Available for eligible products in selected regions.
     • Online Payment: Pay securely using bKash, Nagad, bank transfer, or credit/debit cards.
     • For international orders, follow the instructions to submit card details securely as required.
     • If your order requires partial payment, you will be notified during the checkout process.

7. Confirm Order

   • Review your order details, including products, quantities, delivery address, and payment method.
   • Click "Place Order" to confirm.
   • Once your order is placed, you will receive a confirmation SMS or email with your order number and tracking details.

8. Order Processing

   • After confirmation, your order will be processed, and you will receive updates regarding the order status via SMS or email.
   • For store pickup orders, you will be notified when the product is ready for collection.
   • If advance payment is required, the order will be processed upon payment confirmation.

9. Tracking Your Order

   • You can track your order status through your account on our website.
   • Updates will be provided for order dispatch and delivery status.

10. Receive Your Order

• Upon delivery, please inspect the package for any signs of damage or tampering before accepting it.
• If you notice any issues, please refuse the delivery and contact our customer support team immediately at support@sadmanshop.com.

11. Post-Delivery Support

• If you have any issues or need assistance with your order after delivery, such as product setup or warranty claims, please reach out to our customer support team.

Important Notes:

• Orders placed after 12 PM may be processed the next business day.
• During special campaigns or holiday seasons, order processing times may be extended due to high demand.

For any queries related to ordering, please contact us at:

• Email: support@sadmanshop.com
• Phone: +01721127784
• Address: Sadman Shop, [Insert Address]

We aim to provide you with the best shopping experience and ensure timely delivery of your products. Thank you for choosing Sadman Shop!